Incoming Transmission

DANIEL ARSHAM

CONTACT

If you have any questions about the objects or your order, the best way to reach us is at info@danielarsham.com

 

ALL SALES FINAL

Due to the nature of the sale and the limited number of editions, all sales are final. Please note it can take up to three (3) week for an edition to ship.

 

WHAT TO DO IF YOUR PACKAGE IS LOST OR STOLEN

If your package is lost or stolen, please contact the shipping provider. If your package is unable to be found by the provider, let us know and we will try to assist.

 

WHAT TO DO IF YOUR ARTWORK IS DAMAGED

The interior box is designed to protect the artwork, it will at times encounter wear and tear. The interior box cannot be replaced. If, however, your artwork is damaged, the insurance included in your shipping price will cover damages. In this event, please contact us, and we will assist you in filing your claim. 

 

WHAT TO DO IF CUSTOMS OPENED YOUR PACKAGE

From time to time, customs may open your package for inspection. Please let us know if there are any incidental damages in the event of this occurence.

 

WHAT TO DO IF YOUR PACKAGE IS DELAYED BY CUSTOMS

We have no insight into customs handling or any delays that may result form customs processing. The shipping provider should have the latest information on customs status.

 

WHAT TO DO IF YOU HAVE GENERAL SHIPPING QUESTIONS

For general shipping questions, please contact the shipping provider.

 

HOW SALES TAX IS HANDLED

Sales tax is added to any purchase within New York State. Sales tax will also be assessed on shipping charges if shipment is within New York State.